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Privacy Policy

A legal disclaimer

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Privacy Policy

Effective Date: September 1, 2025
Last Updated: September 22, 2025

Choctail Confections Inc. (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, make purchases, or otherwise interact with our services.

We operate in Canada and sell to customers in Canada and the United States. Accordingly, we comply with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA), and we extend similar protections to our U.S. customers, including those covered under state privacy laws such as the California Consumer Privacy Act (CCPA).

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1. Information We Collect

We may collect the following types of information:

  • Personal Identifiers: Name, email address, billing/shipping address, phone number, account login details.

  • Payment Information: Credit card details, billing address, or other financial information (processed securely through third-party payment providers; we do not store full credit card numbers).

  • Transaction Data: Records of purchases, order history, and customer service interactions.

  • Technical Data: IP address, browser type, operating system, and usage data collected via cookies or analytics tools.

  • Marketing Preferences: Your choices regarding email/newsletter subscriptions and promotional offers.

 

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders.

  • Provide customer support.

  • Improve our website, products, and services.

  • Communicate with you about your purchases, promotions, and updates (with consent, where required).

  • Comply with legal and regulatory requirements.

 

3. Sharing of Information

We do not sell your personal information. We may share information with:

  • Service Providers: Payment processors, shipping carriers, IT/hosting providers, and analytics services.

  • Legal Obligations: Government authorities, regulators, or law enforcement when required by law.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets.

 

4. Cookies and Tracking

We use cookies and similar technologies to:

  • Enable core website functionality.

  • Track website performance and usage.

  • Personalize content and offers.

You may adjust your browser settings to block or delete cookies; however, this may affect website functionality.

 

5. Your Privacy Rights

 

For Canadian Customers

You have the right to:

  • Access the personal information we hold about you.

  • Request corrections or updates.

  • Withdraw consent for certain uses.

For U.S. Residents (including California)

Depending on your state, you may have the right to:

  • Request access to the personal information we have collected about you.

  • Request deletion of your personal information.

  • Opt out of the “sale” or “sharing” of your information (we do not sell personal data).

  • Receive equal service regardless of your privacy choices.

To exercise your rights, please contact us (see Section 10).

 

6. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, resolve disputes, and enforce agreements.

 

7. Data Security

We take reasonable physical, organizational, and technical measures to protect your information against unauthorized access, use, or disclosure. However, no transmission over the Internet or storage system can be guaranteed to be completely secure.

 

8. International Data Transfers

Because we serve customers in both Canada and the United States, your personal information may be stored or processed in either country. By using our services, you consent to such transfers, which will be protected under this Policy.

 

9. Children’s Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If we learn we have collected such data, we will delete it promptly.

 

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our practices, you can contact us at:

Choctail Confections Inc.
Email: hello@choctail.co
Mailing Address: 4111 E Hastings St, Burnaby, BC V5C 6T7

 

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date. We encourage you to review this Policy periodically.

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